

To reactivate Duo Mobile (for example, when you get a new smartphone, and the number did not change), click Reactivate Duo Mobile and complete the onscreen prompts to update your smartphone settings and reactivate.

To delete a device, click the red trashcan icon and click Remove on the popup box that appears.Click Device Options next to the device or phone number you want to delete, rename, or reactivate.Important If you select an automatic option in the When I log in field and later want to choose a different option as you log in, click Cancel in a blue row at the bottom of the login frame to cancel the automatic prompt. The other options are Automatically send this device a Duo Push or Automatically call this device. Note The default is Ask me to choose an authentication method, which means you will need to initiate the authentication prompt when you log in (e.g., click Send me a Push or Call Me). If desired, select a different option in the When I log in drop-down list.

